I know that a lot of those who work on and visit this little website of ours have at some point in their lives worked tech support in some capacity.  That being said, last night a guy in one of my classes brought this video to my attention. It’s very funny because it’s very true but if you’re offended by language, then you may not want to watch it.  Also, if you work in an environment where borderline NSFW material can get you fired, you may want to wait until you get home to push that play button.